Switching from Zen Planner?
You shouldn't have to wait weeks for support to fix your billing. BurnOn moves your members, schedule and payments over for free — and an AI agent picks up the admin from day one.
Why owners are leaving Zen Planner
Every gym's setup is different, but public reviews of Zen Planner keep circling the same themes.
A 2.4-star track record
Zen Planner is rated 2.4/5 on Trustpilot across 330+ reviews as of mid-2026 — and the recent reviews tell much the same story as the older ones.
Support waits measured in weeks
Owners report waiting weeks for a response from support — while billing issues sit unresolved and members ask what's going on.
Billing that creates work
Reviews describe double-charges, and there's no automatic retry when a payment fails — so recovering missed revenue lands on you.
Hard to leave cleanly
Owners report being billed after cancelling and long back-and-forths to close an account. Leaving software shouldn't be a project.
What you get with BurnOn instead
One platform with an AI agent at the core — and people behind it when you need them.
An AI agent that does the busywork
The BurnOn Agent handles the programming and admin your old platform left on your plate — so evenings stop being data-entry time.
Failed payments recover themselves
Built-in dunning retries declined cards automatically and nudges members to update them — no chasing, no spreadsheet of missed revenue.
Transparent, month-to-month
Public pricing, no annual contracts, cancel anytime — and your data exports free if you ever want to leave.
Support from humans
A real team that answers — from your first migration call through your first months live.
Our migration promise
Free, white-glove, and on a date we commit to. Our team does the moving — you check the result before anything goes live.
Book a demo
Show us how you run Zen Planner today. We map your setup to BurnOn and commit to a fixed go-live date on the call.
We move your data
Members, memberships, schedule and history come across — and payment methods transfer via Stripe, so members keep their cards on file.
Go live, zero downtime
Billing keeps running through the switch. Your members open the new app, you keep coaching — and we stay close through your first weeks.